Orders are shipped out via Canada Post or UPS. Woof clothing is often shipped out directly from our supplier in the US & will be shipped out via DHL courier. We let you know the total shipping charge before processing the order. The shipping cost provided is an estimate - we will always try to get the lowest price available & will let you know via email.
Taxes:
All sales within Ontario, Canada will be charged 8% Provincial Sales Tax.
Returns:
If you are not completely satisfied with your purchase, please send us an email & we will let you know exactly where to return the product. You may return merchandise in new condition, with original packaging within 7 days of receipt for a store credit or exchange (excluding shipping and handling fees). We cannot accept used items as returns!
Please note that due to health regulations, we cannot accept returns on carriers or beds. Therefore, please note details, sizes, & weight restrictions before placing your order.